...and the gal in front of me orders a double half-caff something or other, with whipped topping, smothered in super glue....
That's what I believed I had heard; truth is, I have selective perception...Didn't hear half of what she said, because I was ready to order plain-old coffee, and I wasn't paying all that much attention. I was focused on my caffiene fix.
Then she turns to her friend and begins to tell her about, "...the nightmare we are having with our Realtor. She won't return calls, and will only share potential listings via e-mail. (We) don't have email at home, don't want email at home...". WHEW!
She went on to list her concerns, all related to technology, lazy Realtors, etc....What she wanted was service.
Just plain old service. And she deserved it. Each of us deserves great service.
Don't get me wrong, technology makes our lives faster, and many things easier, but not always BETTER. Make sense?
My turn came to order. I asked for coffee. Plain.
She turned to me and asked why I would go to St*rbucks for plain coffee. I told her, "They start with great coffee, that's how they end up the other great stuff. They start with the basics, great coffee, and build on that...".
If you want access to great technology, The DowellTaggart Team can help, and that's because we started with great service....Should we talk?